Virtual Assistant Questionnaire

1. Are you inundated with work?
2. Struggling with completing admin while running your business?
3. Are you regularly working overtime?
4. Is your work taking over your evenings and weekends?
5. Would you like to improve your work/life balance?
6. Would you like to spend more time with your family?
7. Are you spening your billable hours completing admin work?
8. Are you lacking computer skills?
9. Would you like an assistant but do not want to be subjected to employment laws and other red tape?
10. Would you like an assistant but think you can not afford one on a full time basis?

If you have answered yes to any of those above questions, maybe it is time for you to consider hiring a virtual assistant. Allow an assistant to take the strain of your admin work, so that you can concentrate on your business tasks. You will no longer be subjected to working late nights or weekends. Enjoy your free time with your family, while we complete your admin work.

Virtual Assistants are highly professional people who have the skill set to support you and your business. They work independently from their fully equipp home offices. Furthermore, you only pay for the time it takes to complete your task.

You do not have to pay for any down town during the day, lunch breaks, holiday pay, sickness pay, employment benefits etc. This is a truly cost effective way for you to enjoy the benefits of a personal assistant.

For more information on how a virtual assistant can help you and also the services we offer, please visit our website; www.officepavirtual.com

1. 
   

New Look Virtual Assistant Website

Office PA Virtual is pleased to announce that we have relaunched the entire website with a new look design. The new virtual assistance site, is packed with new features designed to improve interaction with it's users. Visit our revamped website today to discover the new features. An introduction to the new features are discussed below;



Instant Message Your Virtual Assistant

The website is now equipped with an instant message application. Users can instant message our virtual assistants directly from the website. There is no need to leave the website or open web messenger software. It can all be competed from within the website.

This service is fantastic for users who would like instant answers to their questions or to simply discuss their project. The instant message facility is available on a dedicated page or you can access a pop up box from any page by selecting the orange "Your Virtual Assistant" box in the contact section of every page.

Visit The Instant Message Feature




Upload Your Files To Us From The Website

Users can now upload their files to us via our FileBox at anytime that you want to. SendThisFile is a free piece of software designed to transfer files from your computer to us. You do not have to install any software or hardware.

This service is available on our website. Simply complete the form and send your files quickly, easily and at anytime that is convenient for you. This is a great service for sending large files, such as audio required for transcription.

Visit The FileBox Feature




Leave Us Voice Mail

Clients can now leave us voice mail messages by simply clicking on the green "Leave Me Voicemail" button found in the contact section to the right of each page.



Virtual Assistant Overview

Office PA Virtual provides a complete overview of the Virtual Assistant service and industry. We understand that, when selecting a Virtual Assistant, it is vital that you gain knowledge of exactly how their service works. This will also consolidate your understanding of how the service can benefit you and your business. Our aim is to provide you with in-depth information, so that you can make an informed decision, when employing your Virtual Assistant.

The websites features guides on the following areas of the virtual assistance industry;

The Background Of Virtual Assistants

How Our Service Works

The Benefits Of Employing A Virtual Assistant

Frequently Asked Questions

Terms & Conditions

Virtual Assistant articles

Virtual Assistant Links



Links Of Interest

Visit The Website

Online Contact Form

Instant Message Us

Phuket Car Rental Service

If you are searching for a quality and trustworthy car rental service, then look no further than Sutin Car Rentals, Phuket. We are a long established company, operating in Phuket for over 20 years. Our sheer experience and professionalism, ensures that we are the number 1 car rental company in Phuket.

We are committed to providing a dependable and affordable service for all of our customers. We cater for everyone, be it international travellers, families, business people, expats, local clientèle, etc. Whatever your needs and situations, we can provide the perfect solution.

Sutin Car Rentals, prides itself on having the youngest fleet of cars in Phuket. We have a wide range and variety of cars and motorbikes. We provide 4x4 vehicles, family cars, compact cars, motorbikes - any type of rental vehicle you need during your time in Phuket. Our jeeps and cars, all come with inclusive full insurance.

We meticulously maintain a high level of safety and comfort. Every car in the fleet is regularly checked, cleaned and maintained by our efficient staff. You can be confident that your rental vehicle is of the highest possible standard.

Sutin Car Rentals, is renowned for it's personalised and friendly service. We aim to develop excellent relationships with our customers. If you require an exceptional service, value for money and quality vehicles, then please contact the Phuket car rental specialists. We will be happy to answer any questions you may have.

Explore the beauty of Phuket with the leading car rental service. Sutin Car Rentals can provide you with the perfect vehicle! Contact us today for more information.

You can find us at;

158/10 Nanai Road,
Patong Beach,
Kathu,
Phuket,
83150,


Visit Sutin Car Rentals Website



Contact Sutin Car Rentals:

mail@sutincarrentals.com

Online Contact Form



Call Sutin Car Rentals:

+66 7629 3002

08 9866 1067

08 6682 6918

Who Hires Virtual Assistants?

You may believe that Virtual Assistants are regularly hired by busy executives who need business support. While this assumption is true, the Virtual Assistant phenomenon is being welcomed by a wide demographic of people. From executives to busy housewives, a Virtual Assistant has become an accessible service for everyone to use. In today's world where time is a precious commodity, a personal assistant can prove to be invaluable.

Virtual Assistants are not restricted to business support and administrative tasks. They can also assist you with any personal tasks that you require help with. These tasks could be organizing your home, organizing holidays, organizing your social life, ordering your weekly shopping, assisting you with any correspondence, organizing your emails, researching schools, reminding you of important dates and events, assisting you in finding domestic staff, etc. In essence, any tasks which you would like some help with.

Allow your Virtual Assistant to complete any tasks that are restricting your time. You will be free to carry on with more important business, safe in the knowledge that everything is under control. Your tasks will, consequentially, be complete quickly and accurately.

If you would like any further information or have any questions, then please do not hesitate to contact us;

mail@officepavirtual.com

Online Contact Form

Virtual Assistant Versus Temp

A virtual assistant is a more cost effective method than employing a temp. The process of finding a suitable temp is both time intensive and expensive. You face expensive agency fees, recruitment and training fees, subscribing to a minimum number of contracted hours (which you may not even require), provide office space and equipment, pay for any idle time throughout the day, you are subject to employment law and obligations. A virtual assistant presents a cost effective opportunity for you. You only pay your virtual assistant for the exact time they have spent working on your tasks. This will save you significant amounts of money, which you can put to better use.

Furthermore, you will have to take extra time to train your temp to complete the required tasks. This endeavor will no doubt hinder you from completing your own tasks, which must be complete during your working day. Your virtual assistant will work independently, thus eliminating any supervision time. The benefit of developing an-going partnership will manifest itself in the fact that your assistant will have a deep understanding of your business. You will not need to explain tasks every time - as you would have to do with a temp - who is unfamiliar to your business.

Virtual assistants understand that confidentiality and discretion is paramount. We will happily sign a confidentiality agreement, if required. Temps do not normally sign such agreements before completing any tasks. Therefore, they run the risk of breaching confidentiality on a daily basis. This could be extremely problematic for you and for your business.

For more information on our highly competitive and quality services, please contact us.

Contact Information:

mail@officepavirtual.com

Online Contact Form

Contact Your Virtual Assistant

To contact us about any of our virtual assistance services or to request a concierge service, here are your options;

mail@officepavirtual.com

Online Contact Form


If you would like to discuss any virtual assistance services via MSN Instant Message, please add us. Our Windows Live ID can be found below;

virtual_pa@hotmail.com

Concierge Service

Your Virtual Assistant, provides a fantastic concierge service. We can deal with almost any tasks that you may require help with. Be it business or personal tasks, we have the skills and connections to help you.

1.- Home Assistance Service
Here are some examples of the home assistance services we provide;

- Assist you in finding a home
- Help you to move home
- Checking personal items into storage
- Organising deliveries to your home
- Order and organise delivery of shopping
- Organise babysitters/nannies
- Organise household staff, cleaning staff or maintenance staff
- Organise purchases for your home
- Paying bills online
- Organising paperwork
.... Anything you require help with


2.- Personal Tasks
Here are some examples of personal services we offer;

- Organise your diary
- Manage your emails
- Correspondence with friends, family, etc
- Restaurant reservations
- Hotel reservations
- Organise spa, salon, music, theater, cinema reservations
- Organise holidays
- Organise an interpreter
- Medical appointments
- Personal purchases
- Organise gifts
- Reminder service
- Organise travel arrangements
- RSVP
- Organise invitations
- Organise dry cleaning services
- Car hire
- Chauffeur service
.... Anything you require help with


3.- Purchasing Tasks
Examples of our purchasing services;

- Books
- Computers & computer accessories
- Deliveries
- Flowers
- Domain names & hosting space
- Music
- Furniture, office equipments
- Researching prices, rates, services & comparisons
- Toys
.... Anything you require help with


4.- Travel Tasks
Examples of our travel services we offer;

- Booking cars, taxis & flights
- Finding travel deals
- Making hotel arrangements
- Checking travel times
- Travel information
- Travel planning & itineraries
- Paperwork - Travel documents, Visas, Travel Insurance
- Lost luggage delivery
.... Anything you require help with


5.- Business Tasks
Examples of business services we offer;

- Organise appointments
- Web design
- Diary management
- Email management
- Voicemail management
- Correspondence - Business & Private
- Editing & Formatting
- Word processing
- Presentations
- Transcribing
- Data entry
.... Anything you require help with


Contact Information:

Visit The Website

mail@officepavirtual.com

Online Contact Form

What Can A Virtual Assistant Help Me With?

Are you wondering what exactly a virtual assistant can help you with? How can they benefit your business? What tasks can they undertake? We can provide an insight into the practices and duties of a virtual assistant. We aim to provide an understanding of how a virtual assistant can profit you and your own personal circumstances.


1.- My computer skills are not up to scratch. I take a significant amount of time to word process a document. Could a virtual assistant help me?

A virtual assistant is computer and internet savvy, by nature of their profession. They work with computers and software on a daily basis. As a result, they possess advanced computing skills which you simply may not have. There is no need to struggle with programs and word processing anymore. A virtual assistant can be an invaluable resource for quickly and accurately word processing your documents. Concentrate on what you do best and allow an assistant to complete computer duties, that you find time consuming and difficult. In this example, you can have work completed in a quick time frame, which may not have been possible if you continued to undertake the task yourself.


2.- I only have a small amount of word processing to be completed, is it worth hiring a virtual assistant?

If you would like your document to be professionally typed and formatted the answer is yes. A virtual assistant is an affordable way of having a personal assistant. It must be remembered that you only pay your virtual assistant for the time that they have worked. If you have a small word processing job you only have to pay for the short time it has taken to complete the task. The results are a professionally presented document - with no stressful experiences for you.


3.- English is not my first language, would a virtual assistant be able to help me with my essay or dissertation?

Virtual assistants understand the importance of producing an essay or dissertation, which is grammatically correct and professionally formatted. If English is not your native language a virtual assistant can provide a proof reading service. They will thus check for spelling errors, grammatical errors and format issues. Your assistant will then amend any mistakes and ensure your content is grammatically correct. Your assistant will be aware that speed is of an essence and the turn around in this work will be of great importance. If you require your work to be word processed, formatted and amended in the quickest possible time; it would be wise to invest in a virtual assistant. The benefits are particularly significant.


4.- I don't own a business and i don't require business support. How could a virtual assistant benefit my life?

A virtual assistant can still assist you even though you are not a business owner and you do not require help with business tasks. Your assistant can provide a great lifestyle management service. You may benefit from an assistant organising your diary, reminding you of appointments and events by sms and email, arrange appointments, help find household staff, pay bills online, word process letters, manage your emails or research holidays. A virtual assistant can provide vital support for busy mums and dads. Anything in your life that requires organisation or support, your virtual assistant can assist you.


5.- I have my own website. What services could a virtual assistant provide for me?

A virtual assistant can provide creative and business support for website owners. If you are thinking of starting a website, we can assist with designing your website to your specific requirements. A virtual assistant can creatively support you by providing design and researching content for your website. Beyond this sphere, your virtual assistant can maintain the website and regularly add content -- as part of an on-going working relationship. Assistants can also provide valuable help for marketing your website, through the practice of search engine optimization, directory submissions and online marketing strategies. Furthermore, your virtual assistant can support you in the design and content writing of a blog.


6.- I work internationally, regularly visiting different countries as part of my job. How could a virtual assistant support me when i'm always on the move?

A virtual assistant can support you wherever you may be in the world. Due to the internet, email and instant messaging it is extremely easy to stay in touch no matter your location. A virtual assistant predominately uses the internet and modern technological media to communicate with their clients. Simply assign the work you need to be completed by email. Your virtual assistant will complete the work and return it by email. A virtual assistant will be a cost effective method of having regular business support wherever you are in the world. This is a much cheaper method than paying for a personal assistant to accompany you on your business trips. A virtual assistant can offer a fantastic service for any individuals who are based internationally.



Contact Details:

Visit The Website

Online Contact Form

mail@officepavirtual.com

Lifestyle Reminder Service

Do you frequently forget important dates, birthdays, anniversaries or social events? Do you require help with organising your social life? Office PA Virtual can offer you the perfect solution to this problem. Simply supply us with a list of your important dates, that you would like to be reminded of. We will send you a text message or email in advance and on the day to remind you! You will never forget an important date ever again. Concentrate on what you do best and let us be your virtual memory.

This reminder service is ideal for;

- Family birthdays

- Anniversaries

- Family parties

- Weddings

- Christenings

- Sporting events

- Social occasions

- Reservations - Restaurant, Hotel, etc.

- Appointments - Doctor, Dentist, Optician, Car MOT, etc.

- Flights

- Meetings

.... Anything that you would like to be reminded of!


This service is available on a pay-as-you-go basis or as as a package of 30 reminders up-front!


For more information on these deals, please click here.

Contact Details:

mail@officepavirtual.com

Online Contact Form

Why Hire A Virtual Assistant?

Have you ever wished for more hours during your working day? Do you find yourself spending billable hours completing administration tasks? Do you regularly find yourself working over-time? Are you taking your work home with you? Do you find that your work is spilling over into your weekends and holidays? Are you struggling with your work/life balance? If you have answered yes to any of those questions, it is time to seriously consider the benefits of a Virtual Assistant.

A Virtual Assistant is a temporary worker who works remotely for a business. Virtual Assistants will work from their own fully equip - often home- office. They utilise the internet and advanced technological media to communicate with their client and to deliver work. The Virtual Assistant may be a great distance from their client - often in different countries. Due to the nature of the Internet, it is entirely possible to forge valuable working relationships without ever meeting. A Virtual Assistant is an independent contractor who provides administrative, creative or technical services on a contractual basis.

As they work from their own professional offices, there is no need to make space in your own office for your Virtual Assistant. Furthermore, you will not have to provide insurance, computers and equipment for your assistant. The savings you will encounter are significant. If you believe that you can not afford to have an on-site assistant, this is an available option for you. Enjoy the benefits of having a personal assistant, who you only pay for the hours worked! You no longer have to pay for the idle time during your assistant's working day. You do not pay for the time your assistant spends on lunch breaks, tea breaks, personal calls, personal emails - any kind of down-time. You are also free from employment obligations.

Virtual Assistants are flexible with their working time. Your traditional on-site assistant, will be working the normal office hours of 9am to 5pm Monday to Friday. However, a Virtual Assistant is available to work out of office hours and also weekends. Simply, whenever you require help and assistance! Virtual Assistants are in effect responsive to your needs, which is why they are ready and willing to work unconventional hours. This is especially advantageous to International clients. By employing the services of a Virtual Assistant - in a different time zone - they have the luxury of having work completed over-night. They have the ability to set work at the end of their working day and have the work completed and returned as they sleep.

A Virtual Assistant can help you address your work/life balance. Ensure that you are able to enjoy your leisure and holiday time. A Virtual Assistant can free up your precious time, by completing all of the tasks dominating your day. Eliminate the need to work over-time or to take your work home with you. Your assistant will manage and complete your administration tasks, while you concentrate on your business duties. Work on your billable tasks, with the knowledge that, your administration work is being completed professionally.

In conclusion, Virtual Assistants are a cost effective way to manage your administrative duties. Virtual Assistants have a vested interest in your business. They too are business owners, who understand the daily pressures of running an organisation. They want to support you in your quest of achieving your business goals. It must be remembered that Virtual Assistants, are only as successful as their client's satisfaction. This is what motivates your assistant to provide a consistently first class service.

If you would like more information on our Virtual Assistance service, then please visit the website. Furthermore, if you have any questions please do not hesitate in contacting us.

Contact Details:

Office PA Virtual Website

mail@officepavirtual.com

Online Contact Form

Client Portfolio

J&L Landscapes: The Prominent Landscaping Company, In Bristol, Uk.


www.jllandscapes.co.uk



LNS Installations: Kitchen, Bathroom, Flooring & Tiling Specialists.


www.lnsinstallations.com



Phuket Perfect Properties: The Premier Property & Tours Website.

www.phuketperfectproperties.com



Phuket Tour Guides: The Phuket Specialists for Tours, Holidays & Tourism

http://phukettourguide.blogspot.com



Phuket Tour Guides: MySpace Website

www.myspace.com/phukettourguides



Aussie Bar: Phuket's Number 1 Australian Themed Bar


www.myspace.com/patongphuketbar

Office PA Virtual - Business Aims

• Provide a high quality and professional service

• Committed to the success of all our clients

• Provide a confidential and discreet service

• To exceed the expectations of all our clients

• To forge successful working partnerships with all clients

• To be responsive to our clients needs and requirements
  
  
  
  

The International Virtual Assistant Website

Please visit the international virtual assistant website, for more information on the services we provide. Office Pa Virtual provides business and personal support for everyone. Small businesses, medium sized businesses, home workers, entrepreneurs, students, authors, individuals..... We can help everyone who needs assistance. We are not just limited to business support, we also provide lifestyle management services. You don't need a business or business interests to benefit from our fantastic service. Office PA Virtual offers competitive prices to suit all.

If you would like further information or would like to ask any questions, please contact us. We are happy to discuss any questions that you may have. If you would like to talk to us in real time via instant message our MSN Windows Live ID is: virtual_pa@hotmail.com

Visit Our Website

mail@officepavirtual.com

Online Contact Form

Contact The International Virtual Assistant

If you require a virtual assistance service, then please contact us today! We provide a wide range of services including;

1.- Word Processing
2.- Printing
3.- Faxing
4.- Diary Management
5.- Lifestyle Management
6.- Web Design
7.- Audio Transcription
8.- Travel Planning
9.- Dissertation Typing & Formatting

If you require business support or the help of a virtual assistant we can assist you. We support everyone from small businesses to medium businesses to students to authors to home workers. If you have any questions or would like more information, please contact us. Our contact details can be found below;

mail@officepavirtual.com

Online Contact Form

Virtual Assistant - Services

1. - PA & Business Support

Word Processing

Faxing

Typing of Reports & Minutes

Appointment Setting

Diary Management

PowerPoint & OHP Presentations

Spreadsheets

Email Management

Confidential Services - Online Bill Paying, etc.

Mailing Lists

Newsletters

Flyers

Business Reminder Service

Phone Telephone Answering Service

Backing Up Files - CD/floppy/memory stick, etc.

Voice Mail Handling

2. - Scanning & Printing

Scanning

Printing

3. - Data Input

Data Input Service

4. - Transcription Services

Audio Transcription Service

5. - Internet Research

Internet Research Service

6. - Web Design

Web Design

Search Engine Optimization (SEO)

Maintenance & Management of Existing Web Site

7. - Accounts

Basic Accounts

8. - Life Management - Lifestyle Concierge

Travel Arrangements

Event Planning

Home Service - Lifestyle Concierge

Reminder Service

9. - Author Service

Manuscripts

Proof Reading

10. - Student Services

Dissertations

Assignments

11. - Curriculum Vitae Service

Word Processing of Curriculum Vitae

Distribution of Curriculum Vitae (email)

Job Hunting Assistance

Contact Information:

www.officepavirtual.com - Your Virtual Assistant

mail@officepavirtual.com

How Do You Work With A Virtual Assistant?

On-going Projects!

• Contact us
  
  Email
  Call
  Fax
  Instant message
  Any form of communication you prefer!
  
  
  
  
• Explain your project
  
  Estimate how many hours per week or month that you require my services. Explain your needs regarding the tasks you require to be completed. You may choose to allocate all tasks in advance or simply inform me as we go.
  
  
  
  
• Receive a tailored timetable
  
  The timetable will detail your allotted hours per week and month. Your required tasks will also be included within this. The applicable rate for your work will be calculated and provided, before work commences.
  
  
  
  
• Agree to outsource your project
  
  To view our terms and conditions, please click here.
  
  
  
  
• Complete and sign a booking form
  
  For on-going projects we will require a deposit at this stage.
  
  
  
  
• Provide me with anything i require to complete the project
  
  You can send this to me my email, fax or post.
  
  
  
  
• Your project is completed within the agreed hours
  
  We will provide you with a weekly and monthly report detailing all tasks completed.
  
  
  
  
• Your work is returned to you
  
  I will send it back securely by any method you require.
  
  
  
  
• An invoice for the work will be sent.
  
  You will receive an invoice on the 1st of each calendar month. The invoice will detail all work completed throughout the previous month. Any additional charges incurred, such as telephone calls, postage, etc, will also be itemised.
  
  
  
  
• Payment will be due within 14 days
  
  I accept payment by PayPal, Nochex or direct bank transfer.
  

www.officepavirtual.com - Your Virtual Assistant

mail@officepavirtual.com

How Do You Work With A Virtual Assistant?

Individual Projects!

• Contact us
  
  Email
  Call
  Fax
  Instant message
  Any form of communication you prefer!
  
  
  
  
• Explain your project and timescale
  
  Explain which tasks you require to be completed and the timescale within which
  the project must be completed.
  
  
  
  
• Receive an estimate for your work
  
  We will be able to provide you with an estimate and applicable rate, before work on your project commences.
  
  
  
  
• Agree to outsource your project
  
  To view our terms and conditions, please click here.
  
  
  
  
• Complete and sign a booking form
  
  Sometimes at this stage a deposit will be required. This will be required for new clients on the commencement of the first project.
  
  
  
  
• Provide me with anything I require to complete the project
  
  You can supply me with any information or resources i require. This can be sent to me my email, fax or post.
  
  
  
  
• Your project is completed within the allotted timescale
  
  
  
  
• Your work is returned to you
  
  I will send it back securely by any method you require.
  
  
  
  
• You have 3 days to check for any errors within the work
  
  Any errors identified will be amended free of charge.
  
  
  
  
• An invoice for the work will be sent.
  
  This will detail the number of hours worked and the tasks completed.
  
  
  
  
• Payment will be due within 14 days
  
  I accept payment by PayPal, Nochex or direct bank transfer.

www.officepavirtual.com - Your Virtual Assistant

mail@officepavirtual.com

Virtual Assistant - Frequently Asked Questions

1. - How can you complete work when you're not in my office?

Your virtual assistant will be working remotely from their own fully equipped office. This means that communication will be achieved through mediums such as, email, phone, fax, post, courier, FTP transfer, instant message, etc. The most common method for communication is email. There are also companies which supply remote access facilities, such as GoToMyPc.

2. - Who would work with a virtual assistant?

Small business owners - Medium sized business owners - home based businesses - non-profit organisations - coaches - consultants - speakers - authors - students - real estate professionals - Researches - Freelancers - Entrepreneurs - Anyone who requires administrative support!


3. - How long will it take to complete my task?

When i receive the brief/instructions for your requested task, i will be able to determine the time it will take to complete. The expected time period will be recorded on your booking form. If, for any unforeseen circumstances, I am unable to complete your task on time I will inform you straight away. For those who have on-going contracts I will complete tasks (which are estimated at a max. of 1 hour) the same day. General administrative tasks, are normally completed with a turn around of 48 hours..


4. - Is it cheaper to hire a temp or a part-time employee?

A virtual assistant is a low cost method, when compared to a temp or a permanent employee. You do not have to pay agency fees to recruit a temp. Save money by not having to provide training, equipment or work space. Only pay for the hours that your virtual assistant works. You no longer have to pay for any down-time throughout the day. You are free from employment obligations, such as National Insurance contributions, sick pay, holiday pay, insurance, employment benefits, indemnity or compensation!

5. - I run my own business and complete my own admin, do I need a VA?

If you are spending considerable amounts of billing time completing admin, a virtual assistant will be invaluable. Allow us to take the strain of your admin work so you can concentrate on what you do best! Spend more of your precious time maintaining and extending your client base. Be able to network, explore business leads and grow your business. Enjoy the luxury of gaining more business hours in your working day - without working late! The extra time you generate will be used to increase revenue and profit margins.

6. - How secure/confidential is your service?

I complete all work with complete discretion. Confidentiality of your work, business and client base is paramount. I will be happy to sign a confidentiality agreement, if required. As for security my computer is password protected along with all client files. I employ a policy of backing up all client work on a daily basis. My computer is secured with comprehensive anti-virus software and firewall. Please view our terms and conditions for more information.

7. - How do international clients benefit from your service?

International clients can greatly benefit from having a virtual assistant working within a different time zone. Clients can enjoy the luxury of delegating tasks at the end of the day and having it completed overnight, as they sleep! For important or last minute deadlines this service will be crucial. It may also be of great importance to employ a virtual assistant, as an anchor for their business in the UK. By employing a virtual assistant they do not need to set up a UK office with full-time staff. They will already have a dedicated assistant to manage their UK business affairs. For those clients who visit the UK regularly a virtual assistant can be relied upon to co-ordinate their travel and accommodation needs. We currently provide business support for clients based in the UK and Thailand. Please click here for more information on our local clients and international clients.

8. - How much does a virtual assistant charge?

Virtual assistants charge on an hourly basis for services which generally range from £18 to £25. Prices will vary depending on the length of the project, the skills and technology required. Discounts are available for long-term projects and retainer services. Students will also receive a 10% discount. For more information please visit the virtual assistant rates pages to view our price. Please also view our terms and conditions page for more in-depth pricing information.

9. - How exactly does your service work?

From initial contact the client explains their project and timescale. From here an estimate is established complete with hourly rate, before work commences. The client agrees to outsource their project and signs a booking form for confirmation. The client provides their virtual assistant with any materials or information required to complete the task. This will be sent by email, fax, post, mail or courier. Your virtual assistant will then complete your work within the allotted time scale. The work is then returned using email, fax, post or courier. The client then has 48 hours to check for any errors. An invoice for the work will be sent to the client and payment is expected within 14 days. For more information on individual and on-going (retainer) projects please see our how does this work? page

10. - How do we communicate?

Communication between virtual assistant and client is achieved through email, phone, fax, instant message, FTP transfer, etc. Virtual assistant use the latest technology to communicate with their clients. This means that your virtual assistant does not need to be local, they can be located anywhere in the world.

11. - How do you receive work?

Work is received by email, fax, post, courier service, FTP transfer, remote access, instant message, etc. All technological methods are used to receive and send work. The client can choose which method they would like to communicate work with their virtual assistant. For more information on how the working relationship between virtual assistant and client works, please visit our how does this work? page.

12. - What training and education do you have?

My education consists of two bachelor degrees, BA (hons) Business Studies and BSc (Hons) Internet Computing. Both degrees are a significant foundation for providing a high quality virtual assistance service. I have the business skills to understand and support your company. Along with advanced computing skills, specialising in internet technologies.

13. - Do you work with local or international clients?

I work with both local and international clients. Presently, i am providing on-going business support for clients based in the UK and Phuket, Thailand. The technology available allows virtual assistants to communicate with their clients who are based around the world. For international clients the time difference can be invaluable for getting work completed overnight. Please visit our benefits page for more information.

14. - When are you available to work?

I am very flexible with my working hours. I am able to work outside of office hours and at weekends, as required by the client. Please note: Work completed between the hours of 7pm and 8.30am will be subject to an added charge of 25%. Work completed at weekends will attract an added charge of 50%.

15. - What if I have an emergency deadline?

If you have an emergency deadline, I will be able to complete the task immediately. Although it may be subject to a slight sub charge. I am flexible with my working hours, I will be able to work out of normal office hours and at weekends, if so required.

16. - What type of services do you offer?

PA/Business Support - Scanning & Printing - Data Input - Email Management - Transcription Services Internet Research - Web Design - Telephone Answering - Accounts - International PA Service - Life Management - Travel Arrangements - Event Planning - Student Services - Author Services - Curriculum Vitae Service - If you do not see the service you require then please contact us!

17. - Do I need to sign a contract?

When you agree to outsource your project to us you will be required to sign a booking form. This contract details information regarding the tasks to be completed, the hourly rate and the expected time scale for completion. The terms and conditions for payment are also included within the booking form. Any amendments to the project will be recorded on the booking form.

18. - What are you terms and conditions?

For full details, please visit our terms and conditions page.

19. - Do I need a virtual assistant if I already have admin employees?

There are many occasions when you will need extra assistance beyond your permanent PA. For example, when your PA is faced with extra work that they simply can not cope with alone. Maybe you have assigned your PA to a special project and have no-one to cover your normal admin work. Other examples include the times when you require work to be completed in the evenings or at weekends. Also when faced with emergencies such as when your PA is on sick leave, you will require dedicated cover and support.

20. - Will I save money?

Yes you will save money by employing a virtual assistant. You only pay for the hours worked, you do not have to pay for any idle time. Virtual assistants work remotely from their own fully equipped office, eliminating the need for you to provide and maintain office space and equipment. You are free from employment obligations, training costs, temp agency fees, insurance, compensation, etc. This ensures that you consistently save money which can be re-invested into your business.

21. - Do you work out of office hours and weekends?

Yes i am able to work outside of normal office hours and weekends, if required by the client.



www.officepavirtual.com - Your Virtual Assistant


mail@officepavirtual.com

What Are The Benefits Of A Virtual Assistant?

1. - Save Money!

You only ever pay, your virtual assistant, for the hours worked! You no longer have to pay for any down-time during the day. You do not have to pay for time spent on personal calls, personal emails, lunchtime, breaks or idle time.

Virtual assistants work remotely, from their own fully equipped office. You do not have to provide office space, office furniture, computers or any equipment. Furthermore, you no longer have to maintain or upgrade any of the equipment used by your assistant.

2. - Concentrate On What You Do Best - Delegate!

A virtual assistant is an excellent way of freeing up your precious time. You will no longer be spending your billable hours struggling with administrative work. A virtual assistant will deal with all of this work, allowing you to concentrate on your business activities.

If you have ever wished for more hours in your day, this is the perfect solution. Excel and achieve your targets without the need to work late!

Be free to maintain and extend your current client base. Take the time to network and follow up important business leads. Manage your business growth more effectively and watch your profit margins surge.

3. - No Employment Obligations!

Virtual assistants are self employed professionals, supplying you with business support services. You no longer have to adhere to employment obligations.

You can eliminate National Insurance contributions, tax, indemnity, insurance, salaries, employment benefits, no compensation, no holiday pay, no sick pay, no employee benefits, no pension plans!
Save significant amounts of money annually, which you can re-invest into your business.


4. - More Cost Effective Than Hiring A Temp!

A virtual assistant is a more cost effective method than employing a temp. The process of finding a suitable temp is both time intensive and expensive. You face agency fees, recruitment and training fees, subscribing to a minimum number of contracted hours (which you may not require), provide office space and equipment, pay for any idle time throughout the day, you are subject to employment law and obligations.

Virtual assistants understand that confidentiality and discretion is paramount. We will happily sign a confidentiality agreement, if required. Temps do not normally sign such agreements before completing any tasks. Therefore, they run the risk of breaching confidentiality on a daily basis.

5. - Responsive Service - We Work When You Need Us!

Virtual assistants are very flexible and responsive with their working hours. We do not solely work office hours of 9am - 5pm, as a permanent assistant is contracted. We can work outside of normal office hours and at weekends. When a client requires emergency work with a quick turn around period, they can rely on their virtual assistant.

International clients benefit greatly from having a virtual assistant, working within a different time zone. They can effectively set tasks at the close of business, safe in the knowledge, that the work will be completed as they sleep. This proves to be a quick and cost effective method for international clients.

You may already have permanent admin staff but additional use of a virtual assistant is invaluable in times of sickness, holidays, maternity leave or increased work loads. We can be ready to assist you as soon as the need arises!


6. - Virtual Assistant Have A Vested Interest In Your Business!

Virtual assistants are also business owners, they understand the daily pressures you face. They are only as successful as their customer satisfaction dictates. They want you to do well in business and will support you in your pursuit of achieving targets.

Regular use of the same virtual assistant ensures that they have in-depth knowledge of your business, your clients and your aims. You will no longer have to re-train your temporary staff, your virtual assistant instantly understands how you like to work.

7. - Improve Your Work/Life Balance!

Re-address your work/life balance by employing the services of a virtual assistant. Maybe you have to take admin home with you to complete at evenings or weekends. This practice ensures that your personal time is hugely restricted with work.

A virtual assistant will effectively manage all of your admin needs. You do not have to struggle with admin work ever again. You will finally have your precious personal time restored! Spend more time with your family or enjoy your interests. Finally, re-balance your work commitments and your life!

8. - No Legal Requirements!

A virtual assistant is a self employed professional. You will not be subject to any legal responsibilities. You do not have to deal with policies on working hours or leave of absence. Simply concentrate on running your business and achieving your targets.

9. - Your Computer Skills Are Lacking!

Virtual assistants are professionals, they hone their computer skills on a daily basis. If your computer skills are not quite up to scratch, then do not spend un-necessary time completing tasks. Allow a professional computer user to manage all of your administration. You will benefit greatly from professional business documents, completed quickly and accurately.

10. - Higher Levels Of Productivity!

Virtual assistants work remotely from their own fully equipped office. They tend to work alone, which guarantees minimum distractions. This environment promotes more focus on the task they are working on and also faster completion times. As you only pay for the time it has taken to complete the work, this is fantastic for your budget! You will be saving considerable amounts of money through the acquisition of a virtual assistant.


www.officepavirtual.com - Your Virtual Assistant


mail@officepavirtual.com

What Is A Virtual Assistant?

1. - Definition

A virtual assistant is a temporary worker who works for a business over the internet. The employer may be at a great distance from the assistant. All the work is performed remotely.

2. - IVAA Definition

"A virtual assistant (VA) is an independent entrepreneur providing administrative, creative and or technical services. Utilising advanced technological modes of communication and data delivery. A professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis."

Source - ivaa.org

3. - They are an indispensable element of your office!

Your virtual assistant is a vital member of your office staff that you simply can not do without! They are flexible in their working hours to help their clients suceed. This is particularly useful if you require business support outside of normal working hours.

4. - Highly skilled individuals!


Virtual assistants work in many various areas of expertise. They work as executive assistants, tax advisers, accountants, web designers, marketers, secretaries, data entry clerks, medical transcription experts, life style managers, etc.

5. - Enterprising small business owners!

A virtual assistant is not an employee of your business. They are small business owners supplying business support services. As owners themselves they understand the pressures of running a successful business. They, consequentially, have a vested interest in your business, they want you to succeed. This will be achieved through an in depth understanding of your business and your customers.

6. - Utilise technology for communication!

Virtual assistants use various methods of technology to communicate with their clients. Examples include phone, email, fax, instant message, ftp, diskette, cd-r, cassette, overnight mail, etc

7. - Service providers!

Virtual assistants provide business services, specialising in administrative and pa support. They work with their clients in a on-going professional relationship. Their success is naturally defined by their clients satisfaction.

8. - Work remotely!

Virtual assistants work remotely from their own fully equipped office. Hence the term "virtual assistant." They work daily with the latest technology to deliver their services and communicate with their clients.

9. - Well educated and experienced!

Virtual assistants are well educated individuals, possessing many various business skills and areas of expertise. They have an abundance of skills relating to computer systems and software.

10. - Offer countless business and life style services!

Virtual assistants perform processing, internet research, mail services, email management, event planning, life style management services, reminder services, travel arrangements, etc. They are able to help individuals manage not only their business but also their life.

www.officepavirtual.com - Your virtual assistant service!


Contact Us! mail@officepavirtual.com